In a development that casts a shadow over the relationship between user privacy and technology companies’ strategies, a class-action lawsuit was filed in the United States against the “Meta” company, which owns the “WhatsApp” application.

The lawsuit accuses Meta of deceiving WhatsApp users about protecting the privacy of their messages, despite its repeated assurances that the conversations are fully encrypted and that no one can view them except the sender and the recipient.

The lawsuit, filed by international users in the Northern District Court of California, alleges that the company misled more than two billion users by promoting end-to-end encryption, while there were mechanisms in place that provided access to message content or metadata for commercial or technical purposes.

This case revives the debate about the limits of encryption and the extent of privacy provided by messaging applications, amid calls for tightening legal control over giant technology companies and ensuring greater transparency in the use of user data.

The lawsuit is based on allegations that “WhatsApp” does not actually commit to full encryption, and that “Meta” can access users’ private conversations for analysis, monitoring, or other purposes.

The plaintiffs point to what they describe as a “backdoor” that allows the company’s engineers and workers to decrypt and examine messages, and perhaps even access deleted messages.

The list of plaintiffs includes users from Australia, South Africa, Mexico, India and Brazil, indicating a broad global scope.

On the other hand, Meta categorically denied these allegations, describing them as “ridiculous and baseless.” Andy Stone, communications director at Meta, confirmed that “any claim that WhatsApp messages are not encrypted is a clear lie,” stressing that the end-to-end encryption system has been in use for more than a decade using the Signal protocol.

Meta also announced that it would seek to impose legal sanctions on the team of lawyers who filed the lawsuit, considering the case “a frivolous act based on false information.”

This controversy sparked widespread reactions in the technology world, with some expressing concern that Meta’s advertising-based business model may conflict with privacy protection.

Pavel Durov, CEO of the Telegram platform, criticized what he described as “a serious security weakness in WhatsApp,” saying, “Anyone who believes that the service is completely secure in 2026 should rethink that.”

On social media platforms, Elon Musk also shared a viewpoint criticizing WhatsApp’s security, calling on users to consider alternatives more focused on privacy.

The lawsuit is still in court, and arguments may take a long time before the case is resolved. If it is considered a court-approved class action lawsuit, it could have broad legal ramifications for Meta, especially in laws that protect the privacy of users around the world. (Erm News)