The Traffic, Vehicles and Mechanisms Management Authority issued an important statement, warning esteemed citizens against dealing with certain intermediaries or brokers who are prevalent around the entrances of car and vehicle registration branches and offices, especially in the Dekwaneh area and other areas. These brokers deceive visitors by portraying the completion of their transactions as difficult if done on their own, and they claim their ability to expedite procedures in exchange for money.
The Authority emphasized that citizens are best suited to complete their transactions directly in all its departments and branches, without the need for any intermediary. It affirmed that completing a transaction is easily possible by simply providing the required documents.
The Authority also clarified that booking appointments is easily done through its official electronic platform, where all appointments are available to those concerned. It indicated that the documents required for each service are clearly and detailedly mentioned within the description of the services available on the platform.
The Authority confirmed its provision of technical support via the “go” and “facebook” platforms to assist citizens in creating personal accounts, booking appointments, and recovering usernames if forgotten. It clarified that all its employees are committed to strict instructions aimed at facilitating citizens’ transactions and providing them with the best possible service.
In conclusion, the Authority affirmed that the electronic platform www.tmo.gov.lb is the “sole official reference” for completing transactions and booking appointments, and it called on citizens not to believe any misleading claims or information from other sources.
