Amazon has launched a new program aimed at accelerating the recruitment process by eliminating a large part of the human element, which is the direct job interview.
The company, which is headquartered in Seattle (a coastal city on the west coast of the United States of America), revealed its new philosophy in designing artificial intelligence that it developed itself and called it (Humorphism) or “Humanization.”
Amazon said this philosophy helps humanize artificial intelligence and “adapts to the way humans work, not the other way around.”
The company’s announcement came during an event expected to be attended by Matt Jarman, CEO of Amazon Web Services, in addition to executives from OpenAI.
Amazon announced in February that it would invest up to $50 billion in OpenAI, while Microsoft said on Monday that it would lose exclusive access to some OpenAI technologies, paving the way for the company to sell its products to others.
The focus of the event is on artificial intelligence programs that operate without human intervention, known as “agents.” Companies hope these agents will be able to plan, make decisions and act on their own, a rapidly growing field that has also raised concerns about safety and oversight.
Alphabet indicated last week that it is also moving towards delving into the field of enterprise software using the artificial intelligence agents it is developing, similar to other companies such as OpenAI and Anthropic.
Amazon’s new hiring program, called Connect Talent, will help companies find, sort and hire workers needed to hire at scale, such as retailers during peak holiday sales season.
ConnectTalent will be able to conduct AI-supervised interviews around the clock and provide feedback to recruiters, all without human intervention. Last year, Amazon hired about 250,000 seasonal workers in the period leading up to the holidays.
Colleen Aubrey, senior vice president of applied AI solutions at Amazon Web Services, said job candidates will know they are being screened using AI, and acknowledged that the software is still being improved to make it appear more convincingly human-like.
“The experience continues to get better and better with each iteration we go through,” she said in a briefing with Reuters before the event. “There is a kind of art in making this voice interaction natural and human.”
