The impact of technology on our daily lives has become more evident than any ambitious future predictions. The widespread use of “artificial intelligence” tools in the health field indicates a major societal shift.
Millions are turning to “ChatGPT” to ask questions related to their health, not only out of curiosity but also in search of a second opinion or to create a safe space to express their concerns away from feelings of embarrassment.
“ChatGPT Health”
In early January, OpenAI announced the launch of “ChatGPT Health,” a platform dedicated to healthcare that aims to help users better understand their medical information.
This service is being launched gradually via a waiting list, with some exceptions in Europe due to regulatory requirements.
The figures provided by the company illustrate the size of the phenomenon, with more than 230 million health questions being directed to “ChatGPT” worldwide every week.
This figure raises questions about the reasons behind this growing reliance on artificial intelligence: Is it the search for quick answers, or does it reflect a loss of confidence in traditional systems?
Not a substitute for a doctor
This platform allows users to securely link their personal health data, including test results and fitness apps, with promises of providing simplified and context-relevant responses to help them understand results and patterns.
However, it sets clear boundaries: it is not a substitute for a doctor, nor does it provide diagnosis or treatment, but rather a tool to assist medical dialogue.
This platform was developed under the supervision of more than 260 physicians from 60 countries, with the adoption of an internal evaluation framework known as HealthBench to ensure the accuracy and reliability of responses.
The company emphasizes the protection of user privacy through a secure and encrypted environment, in addition to partnerships in the United States that allow access to medical records with prior consent.
